Thank you to all of our members who recently provided their feedback as part of our 2019 Member Survey. Your views greatly assist us in understanding how you feel about the services we provide and our performance.
The positive and constructive comments received about the support we provide through medico-legal advice and risk education reinforces our commitment to this part of our service delivery. Many survey respondents also wrote favourably about specific team members, enabling us to recognise those individuals for their efforts.
The following are some key findings from doctors in private practice:
We are very pleased by the survey results, which show an improvement in almost all areas over last year. Many members took the time to provide detailed comments with their answers. These are invaluable for us as they provide us with insight and in many cases, opportunities for improvement or an alternate perspective that we may not have considered.
There is no time for us to stand still and there are many avenues for us to pursue in improving our services. Thank you for your participation in the survey and for the guidance that your responses provide.