We know how hard you and your team work to make your healthcare business a success. Inefficiency in your business not only costs you time and money, but it can also contribute to poor patient outcomes, or lead to complaints or legal action.

Businesses and doctors insured with MIGA know we take claims seriously, not just because they are a significant event for each of our clients, but because they also represent a learning opportunity.  Did you know that claims managed by MIGA undergo a detailed analysis as part of our closing process to identify the key contributing factors to the claim?

The data from this analysis informs the direction and topics of the Risk Education we make available to our clients. The educational content is derived from the factors contributing to the claims experience of our clients.  This body of knowledge and understanding provides us with unique insights into the risk issues facing medical practice. Our knowledge and experience can provide your business with an invaluable perspective and important tools that can help control the severity and frequency of claims. We can help you manage the risks that exist in your business, minimise the stress of a claim and help reduce the potential for harm to come to your patients.

Listening and responding to your needs 

There are a number of ways you can benefit from our assistance.
Free on-site Practice Risk Assessments
Pre-booked one-on-one time with our experienced Risk Education Advisor, who will help you measure your practice against national standards, identify areas for improvement and work with you to help close the gaps.

Free, on-site Risk Management Education sessions for your medical administration staff  
Education sessions designed to help your staff understand the importance of managing risk and recognise how they can contribute to risk reduction, so everyone is on the ‘same page’.

Access to expert advice 
When that tricky question comes up, there is nothing like being able to pick up the phone and talk it through.  Our experienced Risk Management Team is available to provide advice to your staff on topics such as:

  • Privacy and confidentiality
  • AHPRA guidelines in relation to advertising your services
  • Social media and its proper use within a practice setting

These issues may not come up every day but, when they do, it can be comforting for your staff to know they can get advice relating specifically to your practice or the scenario that may be playing out.  Access to this advice is included with your policy and it will save you and your staff time.

Working with your business 
MIGA has been delivering risk management education for almost 15 years.  Over that time, the majority of our clients have participated in our risk education activities.  We believe there is a strong correlation between our positive claims results and our unique and extensive focus on risk education.

So whether you are already insured with MIGA or thinking about getting a quote from us, consider what other services are available to your business, beyond the insurance protection.  We are confident the insurance and support we provide will add great value to your business.  With MIGA it’s not just about insurance, it’s about personal, one-on-one attention from knowledgeable, experienced people working toward your success.

Request a quote

*Subject to MIGA’s usual underwriting criteria, this offer is only available for new Policies for Professional Indemnity Insurance for Healthcare Companies where cover commences with MIGA on any date on or after 30 September 2018 and on or before 1 January 2019 where the base premium paid is at least $2,000 excluding taxes and charges. It is not available to current policy holders of Professional Indemnity Insurance for Healthcare Companies with MIGA.  MIGA reserves the right to withdraw or amend this offer at any time, other than in relation to policies which have already commenced or written quotations that have not expired. Insurance is issued by Medical Insurance Australia Pty Ltd (AFSL 255906).
¹ MIGA will provide a Risk Education Session of up to 2 hours at one site for the business or as otherwise agreed with MIGA.  The scope of the session will be agreed with the business in order to best meet the needs of the business. The Risk Education Session must be booked with MIGA within 2 months of the inception date of the Policy and delivered by MIGA within 12 months of the inception date of the Policy.  Failure to schedule and undertake the session within the times indicated will release MIGA from any obligation in relation to risk education under this offer.
² 50,000 bonus Qantas Points offer only available to Healthcare businesses that first insure with MIGA via a Professional Indemnity Insurance Policy for Healthcare Companies for cover commencing on any date on or after 30 September 2018 and on or before 1 January 2019, on full payment or after successfully entering into a direct debit arrangement with MIGA and provided the base premium paid is at least $2,000 (excl taxes and charges), and who join the Qantas Business Rewards Program.  MIGA Terms and Conditions for bonus Qantas Points for Healthcare businesses are available at www.miga.com.au/qantas-bonus-tc-hc. Qantas Business Rewards conditions apply (www.qantasbusinessrewards.com/terms).
³ A business must be a Qantas Business Rewards Member to earn Qantas Points with MIGA under this offer.  Membership to the Qantas Business Rewards Program is subject to terms and conditions, see (www.miga.com.au/qantas-tc). If your business is not already a Qantas Business Rewards member, you only have 7 days from the date of payment to MIGA to join Qantas Business Rewards and earn Qantas Points under this offer. Qantas Points are offered under the MIGA Terms and Conditions (www.miga.com.au/qantas-tc).  Qantas Business Rewards Members will earn 1 Qantas Point for every eligible $1 spent (GST exclusive) on payments to MIGA for Eligible Products. Eligible Products associated with this offer is: Healthcare Companies Professional Indemnity Insurance Policy.  Eligible spend with MIGA is calculated on the total of the base premium, excluding charges such as GST and Stamp Duty. Qantas Points will be credited to the relevant Qantas account after receipt of payment for an Eligible Product and in any event within 30 days of payment by You.  Any claims in relation to Qantas Points under this offer must be made directly to MIGA by calling National Free Call 1800 777 156 or emailing clientservices@miga.com.au.

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